Nobody calls the contractor
with eleven reviews.
You have done hundreds of good jobs. Almost none of them are visible to the next customer deciding whether to trust you. We fix that, and we keep it fixed.
Reviews are how homeowners decide you're still in business.
Three reasons this is worth real attention rather than an occasional ask.
Reviews are risk reduction now
After a wave of contractor closures, homeowners are not reading reviews to be impressed. They are reading them to check you will still exist in two years.
Recency counts as much as volume
A profile whose last review is eight months old reads as a business winding down. Most owners never look at the date on their own newest review.
Placement moves at a threshold
Review signals sit just behind proximity and profile completeness in local ranking. Below a certain count you are invisible in the map pack no matter how good the work is.
Two steps. Old customers first, then it runs itself.
Your crews carry on as normal. The asking, the chasing and the automation are our job, not theirs.
Review Reactivation
Your dormant past-customer list goes through the sequence first, because it is the fastest reviews you will ever get: work you already did, for people who already liked you. A 500-contact list returns roughly 98 reviews in the first 90 days.
Review Automation
Every new job triggers the same loop automatically: an SMS request within the hour, a different-worded nudge at 72 hours to anyone who has not responded, and a reply drafted within 24 hours on any review that comes in. About 80 jobs a month at a 15% capture rate keeps adding roughly 16 new reviews every month, indefinitely, with no manual chasing.
After that reactivation and the ongoing job loop, a typical business goes from 5 reviews to over 100 by month three — the point where the lead model shows the biggest jump in map-pack visibility.
We don't sell reviews on their own.
Reviews get you the call. If that call rings out for four hours, or gets one follow-up attempt and then nothing, the reputation work has bought your competitor a customer. Reputation comes bundled with response and follow-up because separately it leaks. If you want a review-request tool on its own, there are cheap ones and we will happily point you at them.
Find out how many reviews you're owed.
Thirty minutes. We'll look at your profile, your last twelve months of jobs and where you sit against the shops you compete with.
Book a call